Hotel Stanford New York allows free cancellation for reservations until the end of May(05/31/2020). The period applied is subject to change upon the COVID-19 situation.
The refund process has been delayed due to the high volume of cancellations. It may take weeks to even months.
Please check us back later if your reservation is not eligible for free cancellation.
Due to the high volume of inquiries and requests, all the reservation related processes take much longer than usual.
We kindly ask for your understanding and apologize for any inconvenience.