Hotel Stanford New York allows free cancellation for reservations until the end of July(07/31/2020). The period applied is subject to change upon the COVID-19 situation.

The refund process has been delayed due to the high volume of cancellations. It may take weeks to several months.

Please check us back later if your booking is not eligible for free cancellation. The policy can be changed at any time.

Due to the high volume of inquiries and requests, all the reservation related processes take much longer than usual.

We kindly ask for your understanding and apologize for any inconvenience.